Relevant Accreditations and Certifications:

• The Mediators’ Institute of Ireland: Ethics and Practice; January 2020
• Real Justice Australia: Restorative Practice Training: May 2017
• University of Tasmania, Australia: Understanding Dementia MOOC: July-November 2015
• Queens University Belfast: MSSc Work-Based Learning – Mediation Studies (Dist): 2011-2013
• Elder Mediation International Network: Elder Mediation Advanced Training: September, 2011
• Hayes Solicitors: Legal Aspects of Elder Mediation: June 2011
• Health Service Executive: Elder Abuse Training: March 2011
• Elder Mediation International Network: Elder Mediation Advanced Training: February, 2011
• Elder Mediation International Network: Elder Mediation Training: March, 2010
• International Mediation Institute: IMI Certification Programme: June 2009
• MATA: International Advanced Mediator Training: September 2008
• Trinity College Dublin: Theories of Race and Ethnicity: Oct 2007-Jan 2008
• Cinnie Noble: CINERGY Conflict Management Coaching: November 2007
• National Consultative Committee on Racism and Interculturalism: Anti-Racism and Intercultural Awareness Training for Trainers: Jan-Feb 2007
• Athena Mediation: Commercial Mediation Training: May 2006
• Monique Bond, Deputy Executive Director of the Federal Centre for Workplace Conflict Management in Canada: Workplace Conflict Management – Integrated ADR Organisational Design: April 2006
• Empower Training: Professional Development in Facilitation Skills: Jan-Feb 2006
• The Mediators Institute of Ireland: Legal Aspects in Mediation: June 2006
• The Mediators Institute of Ireland: Civil Liabilities and Courts Act 2004 Training: April 2005
• NUI Galway:  Essential Trainer Skills – Equality and Diversity in the Workplace: fDIP, March 2005
• University College Dublin/CRMC: Professional Training in Organisational and Workplace Mediation: 2003-2004
• University College Dublin/Athena Mediation: Conflict Resolution and Mediation Skills Training: 2002-2003

Presentations Given:

• International Network of Financial Ombudsman 2018 Conference: Dublin, Ireland: Balancing Confidentiality and Transparency in an Ombudsman Mediation Service: Co-Presenter
• The Mediators Institute of Ireland 2018 Annual Conference: Grow Your Own Research: Co-Presenter
• The Elder Mediation International Network World Summit: Bristol, UK: The Fundamental Role of Ethics in Elder Mediation: May 2018
• The Mediators Institute of Ireland Annual Conference, Dundalk, Ireland: Workplace Mediation – Building a Shared Understanding of Underlying Needs and Interests: 2016
• World Mediation Summit, Madrid, Spain: Bridging the Gap Between Workplace Mediation Research and Practice: 2016
• The Elder Mediation International Network World Summit, Linz, Austria: The Ethics of Intervention in Elder Mediation: 2016
• The International Academy of Law and Mental Health Congress, Vienna, Austria: Developing Ethical Standards in Elder Mediation: 2015
• Union Syndicale Federale Congress, Dubrovnik, Croatia: Conducting a Fair and Valid Workplace Investigation: 2015
• The Mediators Institute of Ireland, Annual Conference: Using Research to Shape the Future of Workplace Mediation: 2015
• The Kennedy Institute, Maynooth University, Ireland: Bridging the Research-Practice Divide: 2015
• The Elder Mediation International Network, World Summit, Halifax, Canada: The Role of Standards and Ethics in Elder Mediation: 2014

Relevant Lectures and Training Delivered:

• Round Table Alternative Dispute Resolution: Accredited Mediator Training: March-April 2019
• Round Table Alternative Dispute Resolution: Accredited Mediator Training: October-November 2018
• National University of Ireland, Galway, Ireland: Workplace Mediation and Investigation – Perspective of an External Practitioner: November 2017 (Guest lecturer)
• National University of Ireland, Maynooth, Ireland: The Mediation Process: January 2017 (Guest lecturer)
• St Angela’s College Sligo, Ireland: Elder Mediation – Ethics in Practice: February 2017 (Guest lecturer)
• Trinity College Dublin, Ireland: PG Diploma in Conflict and Dispute Resolution Studies – Mediator Skills and Practice Module: 2015 – 2016
• National University of Ireland, Galway, Ireland: Employment Relations – The Mediation Perspective: October 2016 (Guest lecturer)
• Trinity College Dublin, Ireland: Mediator Skills and Practice Module: 2014 – 2015
• St Angela’s College Sligo, Ireland, Masters in Conflict Management: Bridging the Mediation Research-Practice Gap: June 2016
• Indiana University: Cross-Cultural Conflict and Dispute Resolution: June 2015 (Guest lecturer)
• Baker Tilly Ryan Glennon: Mediation Training and Management Training: 2011-2012
• Polaris HR: Mediation Training and Management Training: 2008-2010
• Burtenshaw Kenny Associates: Management Training and Dignity at Work Training: 2008-2010
• Harnett Tannam Consultancy:  Intercultural Training: 2007-2010

Research and academic papers:

• ADR Across the Globe: Excerpts from The World Mediation Summit: Workplace Mediation: Using Research to Shape the Agenda in Ireland: Chapter Co-Author, Current
• Kennedy Institute Workplace Mediation Research Group: Balancing Confidentiality and Transparency in an Ombudsman Mediation Service: Sponsored by the Financial Services Ombudsman: Co-Leader Research Team: 2017
• Irish Academy of Management: Balancing the Requirements for Confidentiality and Transparency in a Mediation Service: Co-Author
• Kennedy Institute Workplace Mediation Research Group: Shaping the Agenda for Workplace Mediation Training, Standards and Practice: Sponsored by the Mediators Institute of Ireland: Researcher: 2016

Margaret Bouchier, December 2018