Margaret Bouchier, Independent Mediator, Continuing Professional Development

Relevant Accreditations and Certifications:

Real Justice Australia: Restorative Practice Training: May 2017
University of Tasmania, Australia: Understanding Dementia MOOC: July-November 2015
Queens University Belfast: MSSc Work-Based Learning (Mediation Studies): 2011-2013
Elder Mediation International Network: Elder Mediation Advanced Training: September, 2011
Hayes Solicitors: Legal Aspects of Elder Mediation: June 2011
Health Service Executive: Elder Abuse Training: March 2011
Elder Mediation International Network: Elder Mediation Advanced Training: February, 2011
Elder Mediation International Network: Elder Mediation Training: March, 2010
International Mediation Institute: IMI Certification Programme: June 2009
MATA: International Advanced Mediator Training: September 2008
Trinity College Dublin: Theories of Race and Ethnicity: Oct 2007-Jan 2008
Cinnie Noble: CINERGY Conflict Management Coaching: November 2007
National Consultative Committee on Racism and Interculturalism: Anti-Racism and Intercultural Awareness Training for Trainers: Jan-Feb 2007
Athena Mediation: Commercial Mediation Training: May 2006
Monique Bond, Deputy Executive Director of the Federal Centre for Workplace Conflict Management in Canada: Workplace Conflict Management – Integrated ADR Organisational Design: April 2006
Empower Training: Professional Development in Facilitation Skills: Jan-Feb 2006
The Mediators Institute of Ireland: Legal Aspects in Mediation: June 2006
The Mediators Institute of Ireland: Civil Liabilities and Courts Act 2004 Training: April 2005
NUI Galway: Essential Trainer Skills – Equality and Diversity in the Workplace: fDIP, March 2005
University College Dublin/CRMC: Professional Training in Organisational and Workplace Mediation: 2003-2004
University College Dublin/Athena Mediation: Conflict Resolution and Mediation Skills Training: 2002-2003

Presentations Given:

International Network of Financial Ombudsman 2018 Conference: Dublin, Ireland: Balancing Confidentiality and Transparency in an Ombudsman Mediation Service: Co-Presenter
The Mediators Institute of Ireland 2018 Annual Conference: Grow Your Own Research: Co-Presenter
The Elder Mediation International Network World Summit: Bristol, UK: The Fundamental Role of Ethics in Elder Mediation: May 2018
The Mediators Institute of Ireland Annual Conference, Dundalk, Ireland: Workplace Mediation – Building a Shared Understanding of Underlying Needs and Interests: 2016
World Mediation Summit, Madrid, Spain: Bridging the Gap Between Workplace Mediation Research and Practice: 2016
The Elder Mediation International Network World Summit, Linz, Austria: The Ethics of Intervention in Elder Mediation: 2016
The International Academy of Law and Mental Health Congress, Vienna, Austria: Developing Ethical Standards in Elder Mediation: 2015
Union Syndicale Federale Congress, Dubrovnik, Croatia: Conducting a Fair and Valid Workplace Investigation: 2015
The Mediators Institute of Ireland, Annual Conference: Using Research to Shape the Future of Workplace Mediation: 2015
The Kennedy Institute, Maynooth University, Ireland: Bridging the Research-Practice Divide: 2015
The Elder Mediation International Network, World Summit, Halifax, Canada: The Role of Standards and Ethics in Elder Mediation: 2014

Relevant Lectures and Training Delivered:

Round Table Alternative Dispute Resolution: Accredited Mediator Training: October-November 2018
National University of Ireland, Galway, Ireland: Workplace Mediation and Investigation – Perspective of an External Practitioner: November 2017 (Guest lecturer)
National University of Ireland, Maynooth, Ireland: The Mediation Process: January 2017 (Guest lecturer)
St Angela’s College Sligo, Ireland: Elder Mediation – Ethics in Practice: February 2017 (Guest lecturer)
Trinity College Dublin, Ireland: PG Diploma in Conflict and Dispute Resolution Studies – Mediator Skills and Practice Module: 2015 – 2016
National University of Ireland, Galway, Ireland: Employment Relations – The Mediation Perspective: October 2016 (Guest lecturer)
Trinity College Dublin, Ireland: Mediator Skills and Practice Module: 2014 – 2015
St Angela’s College Sligo, Ireland, Masters in Conflict Management: Bridging the Mediation Research-Practice Gap: June 2016
Indiana University: Cross-Cultural Conflict and Dispute Resolution: June 2015 (Guest lecturer)
Baker Tilly Ryan Glennon: Mediation Training and Management Training: 2011-2012
Polaris HR: Mediation Training and Management Training: 2008-2010
Burtenshaw Kenny Associates: Management Training and Dignity at Work Training: 2008-2010
Harnett Tannam Consultancy: Intercultural Training: 2007-2010

Research and academic papers:

ADR Across the Globe: Excerpts from The World Mediation Summit: Workplace Mediation: Using Research to Shape the Agenda in Ireland: Chapter Co-Author, Current
Kennedy Institute Workplace Mediation Research Group: Balancing Confidentiality and Transparency in an Ombudsman Mediation Service: Sponsored by the Financial Services Ombudsman: Co-Leader Research Team: 2017
Irish Academy of Management: Balancing the Requirements for Confidentiality and Transparency in a Mediation Service: Co-Author
Kennedy Institute Workplace Mediation Research Group: Shaping the Agenda for Workplace Mediation Training, Standards and Practice: Sponsored by the Mediators Institute of Ireland: Researcher: 2016

Margaret Bouchier, December 2018