‘A highly useful, relevant and valuable training course that offered the perfect blend of theory and practical skills training. The training providers have in-depth and expert knowledge in mediation service delivery, in addition to extensive experience within the professional services industry. This was made evident in the case studies presented, the dialogue generated, and the insights offered. I thoroughly enjoyed the mediation training course and would highly recommend and encourage businesses or professionals within the professional services industry, to consider this course as part of their management skills training programs.

Margaret is a skilled trainer, bringing both the theoretical and practical elements of the course to life, with professionalism, an inclusive approach, a friendly demeanor and with helpful encouragement along the way. The mediator training course delivered by Margaret is incredibly useful, relevant and highly effective.’